Why can’t I log into FamilySearch?

Steps. Clear your FamilySearch Cookies at https://www.familysearch.org/cookies. If clearing your cookies does not work, recover your FamilySearch username and password if you have forgotten them. If you still cannot sign in, please contact FamilySearch Support.

What happened to FamilySearch?

The new.FamilySearch.org website was recently closed down because, among other things, it no longer allowed us to provide the best possible service and data resources to our users. The few users who were still using the new.FamilySearch.org site were redirected to the current FamilySearch Family Tree website.

How do I recover my FamilySearch account?

If you have forgotten your username, you can retrieve it:

  1. Click Forgot Username?
  2. Select a recovery method available for your account. Mobile: Enter your mobile number. A verification code comes to that number. Enter the verification code into the provided field, and click Continue. Email: Enter your email address.

How do I log into FamilySearch?

Go to http://familysearch.org/invite/familytree_tab to sign in using your normal user name and password. This will be the only time you will need to access this page. The first time you sign in, you will be automatically redirected to your family tree section on the main FamilySearch.org website. That’s right.

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How do I reset my FamilySearch password?

Sign in at FamilySearch. In the upper right corner, click your name. Click Settings. Click Account.

You can change your password:

  1. Click Want to Change Your Password?
  2. Enter your current password.
  3. Enter your new password.
  4. Confirm your new password.
  5. Click Save.

Is FamilySearch a safe site?

For trees with thousands of names, you could have mistakes and not know them. If you’re unwilling to admit to potential flaws in your research, don’t use FamilySearch. However, if you’re willing to admit to making mistakes, FamilySearch is a great platform.

Is FamilySearch website down?

Familysearch.org is UP and reachable by us. The above graph displays service status activity for Familysearch.org over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller.

Why can’t I log into my LDS account?

Login and Sync

When I try to log in to LDS Tools, it won’t accept my password; how do I fix it? Try closing the app and reopening it. If the issue persists, visit the LDS Account Support site for assistance. … Visit the LDS Account Recovery site for assistance.

Can I delete my account on FamilySearch?

In order to delete an unwanted account, you may send an e-mail to support@familysearch.org, with Subject: Request for Account Deletion. Please, be sure to include your name and the Username of the account to be removed. You may also call FamilySearch Support for help, (see: 113123).

How do I recover my LDS account using MRN?

Steps (Family Tree Lite)

  1. Click either username or password under the Sign In button.
  2. An account recovery page then opens up in the web browser, depending on what you selected: I don’t know my username​​​​​​. Select Church Record Number as your recovery option. Click Continue.
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Can non members use FamilySearch?

Yes, FamilySearch really is free. The Church of Jesus Christ of Latter-day Saints provides FamilySearch free of charge to everyone, regardless of tradition, culture, or religious affiliation.

How old do you have to be to have a FamilySearch account?

Anyone 13 years old or older can register for a FamilySearch account without parental permission.

How do I get a free ancestry account on FamilySearch?

To sign up for your free Ancestry account, visit the Ancestry.com page on FamilySearch. If you already have an Ancestry account, you can convert it to an Church account, which allows you to access some unique features and integration tools with FamilySearch that are available only through a partnership account.

What is a FamilySearch verification code?

When you register for a FamilySearch.org account, you can use your mobile number to verify your identity and activate your account. FamilySearch sends you a text message with a 6-digit verification code. If you do not receive the code, verify that the mobile phone number you entered is correct.

How do I change my name on FamilySearch?

Steps (Family Tree Lite)

  1. On the Family screen, tap the name of the person whose information you want to correct.
  2. Tap the information that you want to change, and tap Edit.
  3. Review the reason statement. …
  4. Edit the information. …
  5. Enter a reason statement to explain why the information is correct. …
  6. Tap Save.

How do I search names on FamilySearch?

Log in to FamilySearch.


  1. Use the FamilySearch website or the My Family: Stories That Bring Us Together booklet to identify one or more of your ancestors missing from Family Tree.
  2. Check your temple opportunities to see if you can find any ancestors’ names that need ordinances there.
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