How do I contact MyHeritage?

How do I contact MyHeritage by email?

For any questions regarding your DNA kit, the activation process, the Health Questionnaire, processing your results at the lab, your Ethnicity Estimate, or your DNA Matches, please contact the MyHeritage Support team by email at support@myheritage.com or call us toll-free at 1-800-MYHERITAGE.

How do I contact MyHeritage customer service?

MyHeritage values the satisfaction of its customers and offers a thirty (30) day money back guarantee. If you are not satisfied with your purchased plan you may request a full refund by contacting Customer Support within thirty (30) days of the initial purchase date of the subscription.

How do I contact MyHeritage UK?

We are here to provide you with comprehensive, personal assistance, so you can make the most of MyHeritage. Our caring team of representatives provides support in 17 languages. Support in English is available Mon–Sat 24 hrs. GMT.

Country Phone number Hours of operation
United Kingdom (+44) 080 8164 8606 Mon–Sat 24 hrs

Can I upload a Gedcom to MyHeritage?

If you don’t have a family tree or family site at MyHeritage.com yet, you can import your GEDCOM file during the registration process. For this use the ‘Import tree (GEDCOM)’ link on the MyHeritage registration page and browse your computer for the GEDCOM file you want to upload.

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Where is MyHeritage located?

The company is headquartered in Or Yehuda, Israel, with additional offices in Tel Aviv, Israel, Lehi, Utah, Kyiv, Ukraine, and Burbank, California.

How much does MyHeritage cost to join?

Signing up to MyHeritage is completely free and allows you to build your own family site. Basic sites are free to create. With your Basic family site, you can add up to 250 individuals in the family tree(s) you build.

How long does it take to get a refund from MyHeritage?

A refund has been successfully issued for your MyHeritage Complete Plan, in the amount of $299 on November 18 2021. IMPORTANT NOTE: The refund has been issued and may take up to 7 business days to appear in your account.

Is MyHeritage com trustworthy?

MyHeritage has a consumer rating of 3.92 stars from 3,159 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with MyHeritage most frequently mention family tree, customer service and support team. MyHeritage ranks 1st among Genealogy sites.

Is MyHeritage legit Reddit?

MyHeritage doesn’t provide a very good sample bank, and so their results are not as elaborate as many of their deceived customers might be hoping. They are not giving you a 100% accurate test – don’t be fooled. The price is affordable but it comes at another cost in terms of accuracy.”

How do I delete MyHeritage mobile account?

Click on your name in the upper-right corner of the screen and select ‘Account settings’.

  1. Scroll down to the bottom of the page, and click ‘Delete my account’.
  2. A pop-up will appear, informing you about the irreversibility of this action.
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Can you pay monthly for MyHeritage?

Click on your name in the upper-right corner of the screen and select ‘My Purchases’. 3. Next, select the subscription type you would like to purchase on the left side: ‘Site subscriptions’ or ‘Data subscriptions’. Click here to learn more about the subscription types MyHeritage offers.

How do I cancel Ancestry free trial?

Canceling a free trial

  1. Click your name or username in the top-right corner of Ancestry and select Account Settings.
  2. In the Membership section, click Cancel membership and follow the directions to cancel. For step-by-step details, see Canceling a Membership.