How can I get in touch with MyHeritage?

For any questions regarding your DNA kit, the activation process, the Health Questionnaire, processing your results at the lab, your Ethnicity Estimate, or your DNA Matches, please contact the MyHeritage Support team by email at support@myheritage.com or call us toll-free at 1-800-MYHERITAGE.

How do I contact MyHeritage customer service?

We are here to provide you with comprehensive, personal assistance, so you can make the most of MyHeritage.

Country Phone number Hours of operation
USA 1-844-994-1888 Mon–Sat 24 hrs
Australia (+61) 1800 841 735 Mon–Sat 24 hrs
Canada 1 833 907 1800 Mon–Sat 24 hrs

How do I email MyHeritage?

Start composing your message and tap “Send” (on iOS) or the arrow icon (on Android) when you’re done. When a message is composed and sent, MyHeritage dispatches an email to the recipient.

Can I get a refund from MyHeritage?

MyHeritage values the satisfaction of its customers and offers a thirty (30) day money back guarantee. If you are not satisfied with your purchased plan you may request a full refund by contacting Customer Support within thirty (30) days of the initial purchase date of the subscription.

Where is MyHeritage located?

The company is headquartered in Or Yehuda, Israel, with additional offices in Tel Aviv, Israel, Lehi, Utah, Kyiv, Ukraine, and Burbank, California.

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How do I find MyHeritage account number?

At Heritage, your account number is your Member Number which is provided to you when you join Heritage. Your member (account) number is the same for all accounts you hold with Heritage, under one membership. You can view your account information when logged into the Heritage Mobile Banking App or Heritage Online.

Can you block someone on MyHeritage?

Select ‘My Privacy’. 4. On the ‘My Privacy’ page, click on ‘My member preferences’ options on the left. This section helps you control what guests can see about your MyHeritage member profile.

How do you research on MyHeritage?

When you first visit the myheritage.com/research page, you’ll see the simplified search form at the top of the page. You can start by entering your data, or you can scroll down and select a specific type of record, or view the most recent collections, to start your search within a specific collection.

Is MyHeritage com trustworthy?

MyHeritage has a consumer rating of 3.92 stars from 3,159 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with MyHeritage most frequently mention family tree, customer service and support team. MyHeritage ranks 1st among Genealogy sites.

Is MyHeritage legit Reddit?

MyHeritage doesn’t provide a very good sample bank, and so their results are not as elaborate as many of their deceived customers might be hoping. They are not giving you a 100% accurate test – don’t be fooled. The price is affordable but it comes at another cost in terms of accuracy.”

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Does MyHeritage keep your DNA?

MyHeritage develops services for family history research and DNA testing. MyHeritage was founded in 2003 and has enjoyed the trust of its users for 18 years. … MYHERITAGE HAS NEVER SOLD OR LICENSED GENETIC DATA OR HEALTH DATA, AND WILL NEVER DO SO IN THE FUTURE.

Is MyHeritage owned by ancestry?

MyHeritage is not owned by Ancestry. MyHeritage is an independent private company headquartered in Israel.

Is ancestry com owned by the Mormon Church?

The answer is no. Ancestry, the online genealogy giant, has never been owned by the Church of Latter-day Saints (Mormons). It has changed ownership several times and was acquired in 2020 by Blackstone, a private equity firm. … Ancestry.com and FamilySearch.org are both great online family history services.

How much is MyHeritage photo enhancer?

Anyone can test out the Photo Enhancer themselves a limited number of times for free with non-removable MyHeritage watermarks, but unlimited access requires a “Complete Plan” for the genealogy site, which will set you back $199 for the first year, and $299 annually after that.